Legal Documents

Hbaji com's Privacy Policy – Your Data Is Protected

Protecting your personal information is our top priority at hbaji com. Read this Privacy Policy to learn how we collect, use, and safeguard your data.

Last Updated: January 2026
1

What Information We Collect

We collect various types of information when you create an account and use our services at hbaji com. This Privacy Policy clearly outlines what data is collected, how, and why.

Data Type Example Required
Identity Information Name, date of birth, nationality Yes
Contact Information Email address, phone number, physical address Yes
Financial Information Payment methods, transaction history Yes
Identity Verification Documents NID, Passport, Driving License Yes for KYC
Usage Data Login times, betting history, preferences Automatic
Device Information IP address, browser, operating system Automatic

We do not collect sensitive personal information — such as religious beliefs, political opinions, or health data — without your explicit consent. hbaji com only collects the minimum information necessary.

Please Note: hbaji com never collects or stores your full payment card number or PIN. All payments are processed through secure third-party payment gateways.

2

How We Collect Your Information

Hbaji com collects user information in several ways. Here's what you should know about each method:

  • Provided Directly: Information you provide during registration, KYC verification, or when contacting support.
  • Automatic Collection: Information collected through cookies, log files, and tracking technologies during your use of the platform.
  • From Third Parties: Information received from payment providers, identity verification agencies, and fraud prevention partners.
  • Public Sources: Information obtained from social media or government databases, where applicable.

Hbaji com will never ask for your password, OTP, or full payment details via email or phone. If you ever receive such a request, please contact us immediately.

3

Purpose of Data Use

Hbaji com uses your data only for specific, lawful purposes. Your information will not be misused without your consent.

  • Account Management: To facilitate registration, login, password recovery, and account security.
  • Service Delivery: To process bets, handle payments, and pay out winnings.
  • KYC & Legal Compliance: To verify your identity in compliance with international AML and KYC regulations.
  • Customer Support: To resolve your complaints and queries and provide support.
  • Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Personalized Experience: To analyze your preferences and usage patterns and deliver an improved experience.
  • Contact: To keep you informed about important updates, offers, and policy changes.
  • Legal Obligations: To comply with lawful requests from government or regulatory authorities.

Marketing Communications: hbaji com may send you promotional emails or SMS messages. You can unsubscribe at any time. However, opting out of important account-related communications is not possible.

4

Data Sharing & Disclosure Policy

Hbaji com does not sell your personal information to third parties. However, your data may be shared in certain circumstances:

  • Payment Providers: Limited information is shared with payment partners such as bKash, Nagad, Rocket, and banks to complete transactions.
  • Identity Verification Agencies: With approved third-party verification providers as part of the KYC process.
  • Technology Partners: Cloud service and cybersecurity partners required for platform operations, all bound by strict data protection agreements.
  • Legal Requirements: When required by court order, lawful requests from regulatory authorities, or cooperation with law enforcement agencies.
  • Business Changes: You will be notified in advance of any sale, merger, or acquisition involving hbaji com.

Outside of the situations listed above, hbaji com never shares your data with third parties. All partners are required to adhere to our strict data protection standards.

5

Cookie Policy

Cookies and similar tracking technologies are used on the hbaji com website and app. Cookies are small text files stored on your device that help the platform function more effectively.

Cookie Type Purpose Can Be Disabled
Essential Cookies Login sessions, security, core functionality No
Functional Cookies Remembering language preferences and UI settings Yes
Analytics Cookies Usage pattern analysis, service improvement Yes
Marketing Cookies Personalized Ads & Offers Yes

Cookies can be managed through your browser settings. However, disabling essential cookies may affect certain key features of the platform. hbaji com will ask for your cookie consent on your first visit.

6

Data Retention & Security

Hbaji com does not retain your data longer than necessary. The general policy is as follows:

  • Active Account Data: Full data is retained for as long as the account remains active.
  • Data from Closed Accounts: For legal and regulatory purposes, data may be retained for up to 5 years after account closure.
  • Financial Transaction Information: A minimum of 5 years' retention is mandatory under AML regulations.
  • Logs & Technical Data: Typically deleted after 12 months.

Hbaji com employs the following measures to keep your data secure:

  • 256-bit SSL/TLS encryption applied to all data transmissions.
  • AES-256 encryption – applied to data stored in the database.
  • Two-factor authentication (2FA) – for account access.
  • Regular security audits and penetration testing.
  • 24/7 cybersecurity monitoring.

In the Event of a Data Breach: In the event of a security breach that puts your data at risk, hbaji com will notify affected users within 72 hours.

7

Your Rights

As a hbaji com user, you have important rights over your own data. Get to know these rights and exercise them whenever needed:

Right to Access

You have the right to request access to the information hbaji com holds about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

You have the right to request that your data not be used for specific purposes.

Right to Data Portability

You can request a copy of your data in a structured, portable format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@hbajicom.com. hbaji com will typically respond within 30 days. Some requests may not be fulfilled in full due to legal obligations, in which case you will be informed of the reason.

8

Protection of Children's Privacy

Hbaji com strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

Date of birth is verified at registration, and accounts cannot be created by anyone under 18. Age verification is further confirmed through the KYC process.

If you become aware that a minor has created a hbaji com account, please notify us immediately at support@hbajicom.com. We will promptly close the account and delete all associated data.

9

Privacy Policy Updates

Hbaji com reserves the right to update this Privacy Policy as needed. Depending on the nature of the change, we will take the following steps:

  • Minor Changes: Any updates will be reflected by a change to the date at the top of this page.
  • Significant Changes: Advance notice will be sent to your registered email address.
  • Material Changes: Your explicit consent will be obtained when you log in to the platform.

Continued use of hbaji com after any changes take effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Privacy Team:

Email: support@hbajicom.com
Live Chat: Available 24/7 within the platform
Response Time: Usually within 24 hours; up to 30 days for complex matters

We take all privacy-related complaints seriously and make every effort to resolve them promptly.

How We Keep Your Information Secure

The Core Pillars of Privacy Protection at hbaji com

End-to-End Encryption

Hbaji com uses 256-bit SSL encryption for all data transmissions. Your information cannot be read by any third party while in transit.

Rigorous KYC Process

Every account verification ensures that only legitimate users are on the platform, which strengthens the security of your data.

Regular Security Audits

Independent security experts regularly audit hbaji com's systems. Any vulnerabilities identified are addressed immediately.

Secure Data Storage

Your data is stored in an AES-256 encrypted database. Access is restricted to authorized personnel for specific, defined purposes only.

Two-Factor Authentication (2FA)

Enable 2FA on your account for an extra layer of security. Even if your password is compromised, your account stays protected.

Data Minimization Policy

Hbaji com only collects information strictly necessary to provide its services. Unnecessary data is never collected, and all data is deleted after its designated retention period.

Frequently Asked Questions About the Privacy Policy

Answers to Our Users' Most Frequently Asked Questions

No, hbaji com never sells your personal information to third parties. Your data is used solely to provide services, ensure legal compliance, and maintain security. This is our core commitment.

Even after account closure, certain data may be retained for up to 5 years for legal and regulatory reasons. Financial transaction records in particular must be kept in accordance with AML regulations. After this period, all data is permanently deleted.

In some cases, data may be transferred to international servers for cloud services or payment processing. All such partners comply with international data protection standards and are bound by strict contractual agreements.

Your NID, passport, and other KYC documents are stored with AES-256 encryption. Only authorized personnel involved in the verification process may access them for specific, legitimate purposes. Once verification is complete, copies of the original documents are no longer retained.

Every marketing email includes an "Unsubscribe" link at the bottom. Clicking it will stop future marketing emails. You can also opt out through your account settings or by emailing support@hbajicom.com. Please note that important account-related messages will continue to be sent.

Choose hbaji com for Safe Betting

Hbaji com is committed to protecting your privacy and data, giving you a trustworthy betting experience. Join today.

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